Question 1

What is OptiZeus SCADA?

Accepted Answer

OptiZeus is an enterprise-grade SCADA platform for industrial process control. It is fully web-based and supports OPC UA, Modbus, S7, Ethernet/IP, MQTT, and BACnet protocols. Core capabilities include real-time monitoring, alarm management, historian data logging, and batch control.

Question 2

What industries does OptiZeus serve?

Accepted Answer

OptiZeus serves manufacturing, water and wastewater treatment, energy and utilities, food & beverage, pharmaceuticals, and building automation. Visit our industries page for detailed use cases.

Question 3

Is there a free version?

Accepted Answer

Yes. The Starter tier is completely free and includes 100 tags, 1 client connection, 5 screens, and 2 users. No credit card is required. Download it here.

Question 4

What operating systems are supported?

Accepted Answer

OptiZeus runs on Windows 10, Windows 11, and Windows Server 2016 or later, as well as Linux distributions including Ubuntu, CentOS, and RHEL. A desktop application is available via Electron, and the web client works on any modern browser.

Question 5

Is OptiZeus available in multiple languages?

Accepted Answer

Yes. OptiZeus supports English, Hebrew, and Arabic with full right-to-left (RTL) layout support.

Question 6

What PLCs and protocols are supported?

Accepted Answer

OptiZeus supports OPC UA, Modbus TCP/RTU, Ethernet/IP (Allen-Bradley), S7 (Siemens), MQTT, BACnet, and Serial RS-232/485. See our integrations page for the full list.

Question 7

How does licensing work?

Accepted Answer

Licenses are hardware-locked. After purchasing online, you provide your Hardware ID and receive a .lic file. Tiers include Starter (free), Basic ($499/yr), Professional ($1,499/yr), Enterprise ($4,999/yr), and Enterprise+ (custom pricing).

Question 8

Can I connect to multiple PLC brands simultaneously?

Accepted Answer

Yes. OptiZeus fully supports mixed-vendor environments. You can connect Siemens S7, Allen-Bradley, Schneider Modbus, and other devices together in a single project.

Question 9

What databases are supported for the historian?

Accepted Answer

The built-in historian uses SQLite with WAL mode for zero-configuration operation. External database connections are supported for SQL Server, MySQL, PostgreSQL, and InfluxDB.

Question 10

Does OptiZeus support multi-server deployment?

Accepted Answer

Yes. Deployment topologies include standalone, client-server, redundant pairs, and distributed multi-server configurations.

Question 11

Is OptiZeus 21 CFR Part 11 compliant?

Accepted Answer

Yes. OptiZeus includes electronic signatures, audit trails, user authentication, and access controls required for 21 CFR Part 11. GAMP5 validation documentation is available for Enterprise tier customers.

Question 12

What cybersecurity features are included?

Accepted Answer

Security features include SSL/TLS encryption, role-based access control with 4 permission levels, TOTP two-factor authentication, session management, comprehensive audit trails, and IP whitelisting.

Question 13

Does OptiZeus support ISA-88 batch control?

Accepted Answer

Yes. OptiZeus provides a full ISA-88 implementation with recipe management, procedure control using Sequential Function Charts (SFC), equipment modules, and automated batch records.

Question 14

Is there ISA-18.2 alarm management?

Accepted Answer

Yes. Alarm management includes smart alarm grouping, flood detection, alarm shelving, multi-channel notifications (email, SMS, WhatsApp, Telegram), and Sequence of Events recording with 1ms resolution.

Question 15

How do I get technical support?

Accepted Answer

All paid tiers include email support. Professional and Enterprise tiers include priority support with faster response times. Enterprise+ customers receive dedicated onboarding and a named support contact.

Question 16

Can I try before I buy?

Accepted Answer

Yes. The free Starter tier is available for evaluation with no time limit. You can also explore the live demo at optizeus-scada.com.

Question 17

Can I upgrade my license tier?

Accepted Answer

Yes. Contact our sales team for a prorated upgrade. A new license file will be generated for your machine.

Question 18

Do you offer custom development or consulting?

Accepted Answer

Yes. The Enterprise+ tier includes custom driver development, on-site installation, and consulting services. Contact sales@optizeus.org for details.

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